- All Orders are delivered to your door by Courier.
- We regret we cannot deliver to PO Boxes.
- Lead Time applies to business days only, excludes weekends and public holidays.
- Lead times apply to products that are held in stock by us or our suppliers.
- On occasion delays may result in stock not being available and we will communicate this to you in such an event.
- We do rely on the services of couriers and delays that are beyond our control may occur on occasion.
Return Policy
Changed your mind or need to exchange an item? No problem, just get in touch with our customer service department on 083 717 9360 (Tessa) or 0825773199 (Jo), or email jo.neser@icloud.co.za or info@waterleliefontein.co.za and we’ll be very happy to assist.
Collections
You are welcome to place an order online and request that the order be collected from our farm.
Please note the following:
- Orders for collection must be paid for online via Payfast (Instant).
- Please do not come and collect prior to you being contacted by us informing you that the order is ready for collection.
- Should you wish to make a purchase in store please check with us first as to stock availability.